For technical enquiries on fretted and stringed instruments, brass and woodwind, percussion and accessories please contact our Service Department Manager.
0113 232 0082   email:

 For electronics, amplification and pro audio technical assistance please email

JHS's general trade warranty explained - click here

Service Department Manager

Nathan Sharp
0113 232 0082

 For all service requests, warranty repairs, spare parts, return authorisations and collections, please contact our Customer Service Coordinator.

Customer Service Coordinator

 Gavin Fletcher 
 0113 232 0082

Guitar/Strings Technician

Chris Sharp


 Electronics Engineer

 Neil Robshaw